Email & SMS Marketing For Restaurants

Learn it all in our guide

Increase your revenue through long-term loyalty and retention marketing strategies to recession proof your restaurant!

Our guide includes helpful information like how to send the right message at the right time to the right customer to increase ticket values, how to easily create email & SMS loyalty programs that increase order rates, and how new restaurant tech makes this possible!

Does Your Restaurant
Stack Up?

Is your restaurant hitting these industry benchmarks?

If these numbers are a shock to you, then you need to download our free guide ASAP!

70 - 80%*

Customer Return Rate

How often your customers return at any time Retro lightning bolts Retro magnet

11%

Churn Rate

Customers not coming back Retro stats arrow going up

1.8

Average Monthly Customer Repeat Rate

How often are your customers ordering from you each month Retro curved arrow Retro curved arrow

2+

Average Cart Size

How many items per order Retro shopping cart

$17 - $100+

Average Order Value

The average ticket value across all orders Retro dollar sign

GET ACCESS TO THE GUIDE FOR EMAIL & SMS MARKETING!

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Why Listen to
In Social?

Who We Are

Founded in 2015, In Social is a full-service digital marketing agency doing everything related to digital marketing. In Social plugs in as the marketing department for their portfolio of restaurants, providing a team of over 20 professionals, 20 skill sets, and 20 brains, across marketing channels, for the cost of only 1 internal marketing hire.

What we can do for your restaurant business

We help restaurant's of all shapes and sizes with their:

  • Lifecycle marketing (email, SMS, push)
  • Retention marketing (loyalty)
  • Paid social media (Instagram, Facebook, TikTok)
  • Google & PPC ads
  • Organic social media
  • Website design & development
  • Food styling & content production
  • Restaurant operations & logistics
  • Branding & In-Store design
  • Influencer & User-Generated Content (UGC) marketing
  • AND Pay-As-You-Go (North American based) online & phone customer service

What Does Klaviyo
Have to do With it?

The only tool you need to reach your restaurants customers through email campaigns, SMS messages, or push notifications!

Klaviyo is the only marketing platform purpose-built for smarter digital relationships makes reaching your existing customers easy! Whether it’s email messaging, SMS messaging, or push notifications, reminding your customers that they love your food can be a highly profitable and low lift marketing strategy done all on this platform! It's easy to get started! Just sign up for FREE, sync in your customers list directly or through your current restaurant integrations, and take it from there!

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LOVED BY MANY <3

See what others have to say about In Social and Klaviyo!

[Sweetfin] connected with In Social during the pandemic to assist us with customer service while we focused on our core business fundamentals of running restaurants. Three years later and they are still an invaluable asset to our team - managing customer retention and satisfaction and representing our brand and ethos perfectly to allow us the breathing room to operate and grow.

β€” Sweetfin

Jess [and her team] are awesome. Her company handle[d] all things marketing and social for us. All those things [we should have done] they can do for us.

β€” Curry Up Now

We had the pleasure of collaborating closely with InSocial for our digital marketing, graphic design, and customer service needs while working at a QSR brand.

From the outset, In Social demonstrated remarkable diligence, consistently going above and beyond to ensure our objectives were not only met but exceeded. Their team exhibited a rare blend of creativity and professionalism, making every interaction a delight.One of the standout qualities of In Social is their timeliness. They consistently delivered on their promises, keeping our projects on track and ensuring timely completion. Their strategic approach to every aspect of their work was evident, and it played a pivotal role in the success of our campaigns.

Moreover, the analytics provided by In Social were nothing short of outstanding. They offered deep insights into the performance of our marketing efforts, allowing us to make informed decisions and refine our strategies for even greater effectiveness.

In summary, we wholeheartedly recommend In Social to anyone in need of digital marketing, graphic design, or customer service solutions. Their commitment to excellence, coupled with their exceptional skills and expertise, make them an invaluable partner for any business. Working with them was truly a pleasure, and I look forward to continued collaboration in the future.

β€” PizzaForno

I have had a great experience working with Jess and her team for the past 5 years managing all social media & customer service activity for one of my clients. Super organized, responsive and proactive. Very in touch with current trends (and keeping [us] up to date too!) The customer service team also helps make sure that no customer queries are missed and there response times are better than we could ever do. Its great to have that trust in your partners!

β€” Want Want

[Sweetfin] connected with In Social during the pandemic to assist us with customer service while we focused on our core business fundamentals of running restaurants. Three years later and they are still an invaluable asset to our team - managing customer retention and satisfaction and representing our brand and ethos perfectly to allow us the breathing room to operate and grow.

β€” Sweetfin

Jess [and her team] are awesome. Her company handle[d] all things marketing and social for us. All those things [we should have done] they can do for us.

β€” Curry Up Now

We had the pleasure of collaborating closely with InSocial for our digital marketing, graphic design, and customer service needs while working at a QSR brand.

From the outset, In Social demonstrated remarkable diligence, consistently going above and beyond to ensure our objectives were not only met but exceeded. Their team exhibited a rare blend of creativity and professionalism, making every interaction a delight.One of the standout qualities of In Social is their timeliness. They consistently delivered on their promises, keeping our projects on track and ensuring timely completion. Their strategic approach to every aspect of their work was evident, and it played a pivotal role in the success of our campaigns.

Moreover, the analytics provided by In Social were nothing short of outstanding. They offered deep insights into the performance of our marketing efforts, allowing us to make informed decisions and refine our strategies for even greater effectiveness.

In summary, we wholeheartedly recommend In Social to anyone in need of digital marketing, graphic design, or customer service solutions. Their commitment to excellence, coupled with their exceptional skills and expertise, make them an invaluable partner for any business. Working with them was truly a pleasure, and I look forward to continued collaboration in the future.

β€” PizzaForno

I have had a great experience working with Jess and her team for the past 5 years managing all social media & customer service activity for one of my clients. Super organized, responsive and proactive. Very in touch with current trends (and keeping [us] up to date too!) The customer service team also helps make sure that no customer queries are missed and there response times are better than we could ever do. Its great to have that trust in your partners!

β€” Want Want

There are so many things that go into retention. Being able to build a strategy around the platform at hand, and then go in and easily execute, is such a win. Klaviyo’s impact has been huge for us.

β€” MADE IN

I would definitely recommend Klaviyo to an intelligent brand that can use the data to their advantage. I was able to gather so much information from each send, and then apply it to the next one.

β€” Legal Sea Foods

Klaviyo wins on the customizability of the review collection correspondence. The rate of review collection is completely solved; the rate of photo collection is completely solved.

β€” Compass Coffee

There are so many things that go into retention. Being able to build a strategy around the platform at hand, and then go in and easily execute, is such a win. Klaviyo’s impact has been huge for us.

β€” MADE IN

I would definitely recommend Klaviyo to an intelligent brand that can use the data to their advantage. I was able to gather so much information from each send, and then apply it to the next one.

β€” Legal Sea Foods

Klaviyo wins on the customizability of the review collection correspondence. The rate of review collection is completely solved; the rate of photo collection is completely solved.

β€” Compass Coffee